{"id":138,"date":"2026-05-05T13:48:01","date_gmt":"2026-05-05T11:48:01","guid":{"rendered":"https:\/\/tautasjurists.lv\/blog\/pateretaju-tiesibas-bojata-prece-garantija\/"},"modified":"2026-05-07T14:10:34","modified_gmt":"2026-05-07T12:10:34","slug":"pateretaju-tiesibas-bojata-prece-garantija","status":"publish","type":"post","link":"https:\/\/tautasjurists.lv\/blog\/pateretaju-tiesibas-bojata-prece-garantija\/","title":{"rendered":"Ko darit, ja nopirkta prece ir bojata? Pateretaja tiesibas un garantija Latvij\u0101"},"content":{"rendered":"\n<p>Latvij\u0101 katru gadu tukstosiem pateretaju saskaras ar situaciju, kad interneta veikala nopirkta prece nepienak, ir bojata vai neatbilst aprakstam. Daudziem nav skaidrs &#8211; ko tad isti var darit? \u0160aj\u0101 raksta izskaidrojam tavus tiesiskos instrumentus soli pa solim.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kas ir Pateretaju tiesibu aizsardzibas likums?<\/h2>\n\n\n\n<p>Latvijas <strong>Pateretaju tiesibu aizsardzibas likums (PTAL)<\/strong> nosaka tava ka pirceja pamattiesibas. Galvenie principi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prece jaatbilst aprakstam un paraugam<\/li>\n\n\n\n<li>Precei jabut derigai paredzetajam izmantosanas nolukam<\/li>\n\n\n\n<li>Tiessaistes pirkumiem ir <strong>14 dienu atteikuma tiesibas<\/strong> bez jebkada pamatojuma<\/li>\n\n\n\n<li>Garantijas periods &#8211; vismaz <strong>2 gadi<\/strong> no pirkuma dienas<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Prece ir bojata &#8211; ko darit pirmajas 24 stundas?<\/h2>\n\n\n\n<p>Ja piegadata prece ir bojata, rikojies nekavejoties:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Nefotografe<\/strong> &#8211; fotografe visu: iepakojumu, preci, bojajumus, piegades ceku<\/li>\n\n\n\n<li>Saglaba visus dokumentus: pasutijuma apstiprinajumu, rekinu, piegades pavadzimi<\/li>\n\n\n\n<li>Nekavejoties raksti pardevejam &#8211; e-pasts ar foto ir tavas tiesiskas pieradisanas pamats<\/li>\n\n\n\n<li>Nepienem preci, ja bojajums redzams piegades bridi &#8211; pieprasi kurjeram atzimi aktos<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Atteikuma tiesibas: 14 dienas bez iemesla<\/h2>\n\n\n\n<p>Tiessaistes pirkumiem (ne fiziskajos veikalos!) ir 14 kalendaro dienu atteikuma periods no preces sanemsanas. Saja laika vari atgriezt preci bez jebkada paskaidrojuma. Iznemumi, kur atteikums nav iespejams:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individuali izgatavota prece (pec tava pasutijuma)<\/li>\n\n\n\n<li>Atri bojajosi produkti (partika)<\/li>\n\n\n\n<li>Atverts digitalais saturs (programmatura, muzika)<\/li>\n\n\n\n<li>Higienas preces pec atversanas<\/li>\n<\/ul>\n\n\n\n<p><strong>Ka atteikties:<\/strong> Nosuti pardevejam rakstveida pazinojumu (e-pasts ir pietiekams). Pardevejam <strong>14 dienu laika<\/strong> jaatmaksa nauda, ieskaitot piegades izmaksas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prece sabojajas pec menesa &#8211; vai garantija darbojas?<\/h2>\n\n\n\n<p>Latvija tiek piemerota <strong>2 gadu likumiska garantija<\/strong> visam precem. Svarigi zinat:<\/p>\n\n\n\n<table><tbody><tr><th>Laika periods<\/th><th>Kas japierada?<\/th><\/tr><tr><td>Pirmie 6 menesi<\/td><td>Pardevejs pats pierada, ka prece bija vesela<\/td><\/tr><tr><td>6 menesi &#8211; 2 gadi<\/td><td>Tu pieradi, ka defekts pastaveja sakotneji<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>Pirmaja gada pardeveja pienakums ir <strong>bez maksas salabot vai nomainit<\/strong> preci. Ja tas nav iespejams 30 dienu laika &#8211; tev ir tiesibas prasit naudas atmaksu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ka iesniegt sudzibu?<\/h2>\n\n\n\n<p>Ja pardevejs neatrisina problemu, tev ir tris celi:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Pateretaju tiesibu aizsardzibas centrs (PTAC)<\/strong> &#8211; ptac.gov.lv, bezmaksas sudzibu iesniegsana, izskatisana 3 menesi<\/li>\n\n\n\n<li><strong>Stridu risinasanas platforma<\/strong> &#8211; ec.europa.eu\/odr (ES pardevejiem)<\/li>\n\n\n\n<li><strong>Tiesa<\/strong> &#8211; prasibas summa lidz 2100 ? izskata vienkarsota procesa, bez advokata<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Praktisks piemers: Ko rakstit sudziba?<\/h2>\n\n\n\n<p>Efektiva reklamacija satur:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pirkuma datums un numurs<\/li>\n\n\n\n<li>Precizs bojajuma apraksts (ar foto pielikumu)<\/li>\n\n\n\n<li>Ko pieprasi: labosanu, nomainu vai naudas atmaksu<\/li>\n\n\n\n<li>Termins atbildei &#8211; <strong>10 darba dienas<\/strong><\/li>\n\n\n\n<li>Norade, ka neatbildesanas gadijuma versisies PTAC<\/li>\n<\/ul>\n\n\n\n<p>Musu AI dokumentu generators var sagatavot reklamacijas vestuli vai sudzibu <strong>2 minutes<\/strong> &#8211; tev tikai jaatbild uz jautajumiem un sistema sagatavo juridiski pareizu dokumentu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nopirkta prece pienaca bojata vai nestrada? Uzzini savas tiesibas &#8211; 14 dienu atteikums, 2 gadu garantija un ka iesniegt sudzibu PTAC. Praktisks celvedis latviesu valoda.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-138","post","type-post","status-publish","format-standard","hentry","category-pateretaju-tiesibas"],"_links":{"self":[{"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/posts\/138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/comments?post=138"}],"version-history":[{"count":3,"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/posts\/138\/revisions"}],"predecessor-version":[{"id":149,"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/posts\/138\/revisions\/149"}],"wp:attachment":[{"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/media?parent=138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/categories?post=138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tautasjurists.lv\/blog\/wp-json\/wp\/v2\/tags?post=138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}